We’re committed to making your projects successful

We want you and your team to get the most from Aconex, and to share in your success. Our global client services teams are passionate and committed about making this happen. We’ll work with you to help you maximize the benefits of Aconex no matter who you are or where you are.

Implementation

Success is not accidental. It’s about getting your projects and teams off to the best possible start. Take advantage of industry-specific templates or tap into our global network of consultants.

Consultation

Discussing what you need to get from Aconex is crucial. Our consultants will guide you and the team through this critical phase.

Process mapping

Mapping your key business processes to the platform ensures you and your team get the most from Aconex. Benefit from the best practices we've picked up from delivering tens of thousands of projects around the world.

Training

We've worked hard to make Aconex as intuitive and easy to use as possible, but understand that everyone learns at their own pace. Our comprehensive programs cater to all abilities and are available 24/7. We've got you covered.

When you need it, wherever you are

We offer a range of options to get you up and running quickly, including online training, live and recorded webinars, and even on-site workshops.

Aconex Certified

Stand out from the crowd with the only globally accredited Aconex qualification. Start with the basics and progress to specialist.

Support

Our global team provides unparalleled support to all participants on your projects. We’re there when you need us.

Support from experts

Staff in 40 locations worldwide can respond in languages ranging from Chinese and English to Japanese, Spanish, French, Italian, German and many more.

24/7 phone support

We don’t hide our phone number. You can always call and talk to a real person if you need help with anything.